Privacy Policy
Backbone Solutions is committed to protecting your privacy. We use the information collected from you via our websites about you to process orders for our services and to provide a more personalised service.
No information collected via our websites will be sold, rented or loaned except as expressly stated in this Privacy Policy and consented to by you.
Control of personal information
Any personal information provided to or collected by Backbone Solutions its websites is controlled primarily by Ashton lord Ltd trading as Backbone Solutions, White Cross, Lancaster LA1 4XQ
What information do we collect and how do we use it?
We do not collect any information about individuals, except where it is specifically and knowingly provided, for example, at the time of service order or enquiry. This data is referred to in this policy as 'personal information'.
When you order our services online, by telephone, fax or email or complete our online website enquiry forms, we collect personal information such as your name, company, e-mail address, delivery address, telephone number. This allows us to process and fulfil your order(s), notify you of ongoing issues with the service or action your enquiry and to notify you about the status of your order(s).
We will also collect non-transactional data, for example entering or responding to a competition, requesting futher information. taking part in a survey, requesting an e-newsletter or contact us via one of the electronic forms provided.
We may also use the information we collect to occasionally notify you about news and information about goods and services we think you may find valuable including any new BackboneSolutions services and important functionality changes to the website. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information used in this way. If at any later stage you decide you would rather not receive such information please contact us via email stating in the subject " Please remove from promotions and advertising. " We endeavour to remove you as soon as possible.
The information collected will also be used to help us provide further services on this site in the future.
Will Backbone Solutions share the information it receives?
We may in the future employ other companies and/or individuals to perform functions on our behalf. Examples of this would include fulfilling orders, providing services, carrying out surveys and installations, collecting data, sending postal mail and e-mail, analysing data, providing marketing assistance, and providing customer service. Such contractors would have access to personal information needed to perform these functions, but may not use it for other purposes.
Other Backbone Solutions-related or subsidiary companies may in the future also wish to provide you with news and information about goods and services that maybe of interest to you. At every point on the site where such personal information is collected, we give you the option to tell us if you do not want your personal information disclosed in this way. If at any later stage you decide you do not wish us to continue to disclose your information in this way please contact us online at via email stating in the subject " Please remove from promotions and advertising. "
We may share non-personal aggregate statistics data about visitors to this site, sales and traffic patterns with connected companies or other parties. However we do not sell or share any information about you as an individual user of this site unless you agree to us doing so.
Cookies
Our servers automatically receive and record information in our transfer logs from your browser, including your IP address and the pages files you request. This occurs when you access any site on the internet as well as this website. This information is used only to prepare generic and not personal statistics on visitor patterns to our website.
Most Web browsers automatically accept cookies, but you can usually change your browser settings to prevent this.
The "help" function of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
Links
We may from time to time establish relationships with other companies that will enable you to access the web sites of such companies directly from our site. Each individual company operates its own policy regarding the sale of personal information and the use of cookies. If you have a particular interest or concern regarding the way your personal information will be used then you are advised to read the privacy statement on the relevant site.
We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by Backbone Solutions. We cannot accept responsibility for any issues arising in connection with either the third party's use of your data, the site content or the services offered to you by these sites.
How does Backbone Solutions protect customer information?
If at any stage you change your preferences and decide you would rather not receive news and information about goods and services from Backbone Solutions or from other companies in it's connection please contact us online at via email stating in the subject " Please remove from promotions and advertising. "
How do I make a complaint to Backbone Solutions?
Backbone Solutions will undertake to handle a complaint fairly. We will keep you informed either by telephone or email at each stage and will endeavour to fully resolve your complaint within 14 working days. If you are still not happy with the way your complaint is being handled you should write to us at the address above.
We collect information volunteered by the consumer only, when they choose to get in direct contact with us. No information on consumers who browse our website is kept.
Financial security
When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server as approved by our online merchant services provider, Barclays Bank plc.
Solutions that Exceed Expectations
All your marketing, optimisation, design and software programming needs under one roof.
Make Contact Now
Direct Line:
01524 65533
UK Local Call (24/7):
0845 057 3371
US Freephone: 
Backbone Solutions is a UK Limited company.
Registered in England & Wales No 4967057 VAT reg: 837280319
Backbone Solutions and BackboneSolutions.com are a trading names of Ashton Lord Ltd.
Last Updated : 9th May 2008
Direct Line:01524 65533 | UK Local Call (24/7):0845 057 3371 | US Freephone: | Email Us |
 |
|
 |